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$8.95 flat-rate shipping & free shipping on orders of $175+
$8.95 FLAT-RATE SHIPPING & FREE SHIPPING ON ORDERS OF $175+. *details
*Offer does not apply to previous purchases. Free shipping applies to Internet orders shipped within the 50 United States via ground shipping (3 to 6 business days) and totaling $175+ before shipping, handling and taxes are added. Gift cards do not count toward the $175 order total. Orders of $174.99 or less will be shipped within the United States at a flat rate of $8.95. Orders of $174.99 or less shipped to multiple addresses will be charged $8.95 for each individual shipment. Discount is applied automatically at checkout. Details of offer are subject to change.

U.S. and Canada order tracking
Want to check the status of your order? Just enter the order number and ZIP/postal code below.

Order Number

Billing ZIP/Postal Code

(please enter billing ZIP/postal code for primary card used)


Register with jcrew.com and you can track your package with UPS or USPS for most orders. Click here to register. Already registered? Click here to sign in.

Japan order tracking
To track orders shipped to Japan, please email Ritsuko at ritsuko@jcrew.com.

international order tracking
You can track your international order (shipped outside of Canada or Japan) here,
on the website of our partner, FiftyOne.
Still have questions? Call 434 385 5775 or email julie@jcrew.com.

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